Warranty

RMA – Click here for a Return Merchandise Authorisation form.

 

Pedals

All of our pedals are covered by a limited lifetime warranty which includes all circuitry.
Switches, jacks and LEDs are covered for the first 2 years after purchase.

This warranty does not cover paint, screws, enclosures or improper product use.

Our pedals are designed to operate on 9vDC centre negative only.
The use of any power supply that IS NOT 9vDC centre negative will cause damage to your unit and void the warranty.

In Warranty
Warranty support only applies to the original owner and includes return shipping.
If we determine your unit is functioning as it should and requires no repair/service, a bench fee will apply and return shipping will be the responsibility of the owner.

In all instances the customer is responsible for shipping to Goodwood Audio.

 

Out of Warranty
We offer reasonable rates for repairing/servicing units that are not covered under warranty.
If we determine your unit is functioning as it should and requires no repair/service a bench fee will apply.

In all instances the customer is responsible for shipping to AND from Goodwood Audio.

 

Cable Products

All of our cable products are covered by a limited lifetime warranty.
If anything should happen to your product under normal use we will repair or replace the item at our discretion.

 

In Warranty
Warranty support only applies to the original owner and includes return shipping.
If we determine your product is functioning as it should and requires no repair/service a bench fee will apply and return shipping will be the responsibility of the owner.

In all instances the customer is responsible for shipping to Goodwood Audio.

 

Out of Warranty
We offer reasonable rates for repairing/servicing units that are not covered under warranty.
If we determine your product is functioning as it should and requires no repair/service a bench fee will apply.

In all instances the customer is responsible for shipping to AND from Goodwood Audio.

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